1st Choice Pools Customer Reviews

At 1st Choice Pools Building & Design, we’re proud of the relationships we’ve built with homeowners throughout Southern Arizona. Our customer reviews reflect our commitment to quality craftsmanship, clear communication and exceptional service throughout every project.

From custom new pool construction and remodeling to complete backyard transformations, our goal is to provide an experience our clients are proud to recommend to their friends, family and neighbors.

Why Tucson Homeowners Choose 1st Choice Pools

Our reputation has been built one project at a time. From the initial design consultation through construction and completion, our team works to provide homeowners with thoughtful design, experienced craftsmanship and responsive service.

Customer feedback consistently highlights the qualities that matter most to us:

• Clear, consistent communication
• High-quality craftsmanship
• Professional and respectful crews
• Honest timelines and fair pricing
• Reliable long-term support
• Beautiful, durable pool designs

Built on Trust, Quality & Customer Experience

Choosing a company to design and build your swimming pool is a major decision. We’re grateful that so many of our customers have shared their experiences and recommended 1st Choice Pools to friends, family and neighbors.

Our reviews represent projects completed throughout Tucson, Oro Valley, Marana, Vail and surrounding Southern Arizona communities. Each project is an opportunity to create a beautiful outdoor space while providing the communication, craftsmanship and attention to detail our customers expect.

See examples of our craftsmanship in our featured Tucson pool projects.

Verified Customer Reviews

 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Art Kingman 
 
September 10, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
We couldn't be happier with our new pool! From start to finish, the entire process was smooth, professional, and stress-free. The quality of work exceeded our expectations, communication was excellent, and the crew was always courteous and hardworking. Our backyard has been completely transformed, and the finished pool looks amazing. We highly recommend them to anyone looking for a builder who truly cares about quality and customer satisfaction. Thank you for an outstanding job!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nancy Stromp 
 
August 21, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
1st Choice is excellent.  From the first visit to the office to pick out selection to the very final visit, they are professional, honest, and friendly.  I have already recommended them to friends. We were told the remodeling of the pool and deck would take three weeks from start to finish.  They gave us a schedule and they were right on.  We had a few surprises that they communicated with us quickly and all items were resolved.  Our Project Manager, Romeo, was available whenever we had a question.  He did regular site visits and walked us through what would be happening in the next few days.  Our Office Contact, Estrella was quick to get back to us with resolutions, upfront about any delays (only one) that did not impact the finish date, and always enjoyed talking to her.  Our pool was very old, it came with the house we purchased five years ago.  I wish I had a before and after photos.  We would be in that old pool and just not like it.  We went with the PebbleTech Midnight Blue and a gray deck surface.  So happy now and in the pool everyday.  It will provide so many hours, and years of enjoyment.  We should have done it sooner.  Also, we started with other estimates, that just did not seem right, but 1st Choice gave us a great price and timely service.  Happy to give them FIVE STARS!!!!!!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Whitney Ravesloot 
 
August 20, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
It’s been our first summer as pool owners! I never thought I would be lucky enough to build my own pool from start to finish, but Daniel and his crew did an incredible job bringing the vision to life, and the quality of their work truly shows.

Our pool turned out absolutely beautiful, and I’ve received so many compliments on it. It is clear that Daniel takes pride in his work and customer service. We had a few bumps in the road and Daniel and his team were always there to address items and figure it out. They showed up on time and all of their workers were great, friendly humans. Estrella in the office is an excellent communicator, and I really appreciated her updates and attention to detail.

Building a pool is a huge commitment financially, so you definitely want to ensure you go with a company you trust and will always partner with you, through the good and frustrating times.

Summer in Tucson has been so much more enjoyable with our new pool! Thank you again 1st Choice!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mark Spencer 
 
August 2, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
1st Choice was an absolute pleasure to work with!

We had gotten quotes from three vendors and 1st Choice was the lowest with the best design. The team also worked with us to fine tune the design, which we really appreciated up front and gave us confidence to move forward with the build.

There are other vendors out there who will promise a shorter timeline, but we didn’t mind 1st Choice’s more deliberate approach, as we did not want a rushed job. In total, it took 6 months start to finish. And we think the final result is better than what they showed us in the design (see the attached pictures).

At large, construction started shortly after the contract was signed and progress was steadily made till completion. The construction manager who started on our project ended up leaving 1st Choice halfway through and progress continued without a hitch. That speaks volumes to the small but mighty team at 1st Choice. Not only are they a small business, but they are a family business, and they get things done when it’s crunch time.

All quibbles that we had from the build were handled in a timely and professional manner. No complaints there. Construction is never perfect and sometimes you have to do things twice, so that it’s extra nice. 1st Choice makes sure that things turn out correctly in the end.

We highly recommend 1st Choice. You will not be disappointed. Also, we are very happy that we spent the extra money and went with salt and pop ups. Not every vendor will do salt. There wasn’t an extreme amount of pressure to do so but there was know how when we needed to know our options. There’s years of experience at 1st Choice and they will ultimately take care of you.

We love our pool! We love our spa! We love our custom fire feature! We love our travertine deck! We love our paver walkway! We love our high-end, fully automated pool equipment! We love our landscapping with automated drippers!

We have a turn-key backyard now.  One that allows us to beat the summer heat without breaking our backs. Up-keep maintenance is truly a breeze.

First Choice can do it all and maximize the space you have!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 M S 
 
March 4, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I cannot say enough good things about this company. Daniel and the rest of his crew are stellar.. If you want things done properly and on time .. this is the way to go.. don't waste your time anywhere else. These guys are honest, personable, and know what they're doing.. You'll be glad you went with them.
They even did things you wouldn't expect like fix plumbing issues, fixed part of the decking  etc . I had my pool and hot-tub resurfaced and it looks amazing.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Maria Major 
 
February 20, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Stop searching. I had interviewed 4 different pool contractors before I decided on 1st Choice Pools.  Daniel listened to our wants and designed a beautiful pool for us.  At first we were nervous about the process, but we soon realized we were in good hands.  Our yard is small, and the crew had to maneuver around walls and structures, and they did all the work carefully and meticulously.  They worked as if they were building the pool for themselves.  Tim, the Super, also made himself available whenever I had a question  He was always helpful and available.   Also, Estrella,  the Office Manager was always gracious whenever I texted her with a question.  She was helpful and kind each time I contacted her, and it was like visiting a good friend whenever I stopped into their office.  Thank you everyone for a wonderful experience and for my beautiful new pool.  1st Choice Pools in Tucson is the best choice.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mary Demarc 
 
February 4, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent customer service - kept me informed every step of the process. My new tile is beautiful! Entire crew friendly and efficient - everything was done when they said it would be done.  I have an attached spa with a spillover into the pool. They installed a stainless steel scupper so the water doesn't touch the spa tile. The tile will be beautiful for years!  Thank you 1st Choice Pools Building and Design!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jack Birch 
 
June 27, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent job. Love the pebble and the new tiles. Would definitely recommend to others.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lauryn Dougherty 
 
June 24, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
We had a really great experience with 1st Choice Pools. We got a total of 4 quotes, we ultimately chose them because they had an answer for all of our questions, seemed very knowledgeable, and didn't try and rip us off. They are also a small business.

For our design, we wanted a simple rectangle with a Baja step and umbrella holder, and later adjusted to add a waterfall. They were so helpful every step of the way. I was nervous about the pavers and turf in my yard getting ruined, but they did a wonderful job protecting it all as best as they could. Their timeline was also very realistic, they showed up when they said they would, and all of their contractors were friendly. I really have to credit Tim, the project manager, he set the expectation and explained what the yard would look like in the interim, the timeline, and how everything goes. I'm noticing some of the reviews are mentioning a mess or trash but it's a construction zone, so expectations are really everything here. When all was said and done, my yard was clean and put back.

The office manager, Estrella, is wonderful. She was so responsive and helpful whenever I had questions. They also walked me through financing, which I had never done before, they provided information and helped to point me in the direction of who they've found to be the easiest to work with.

Overall, they did an outstanding job and I am so beyond happy with our pool and the job they did, it's perfect!
  
 
  
 
 
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